Get help & raise a request

Notifications, and who gets them

The bell tells you what needs you, and now it reaches your team rather than only the owner. Turn categories off, set quiet hours in your own timezone — security alerts always come through.

Closing your Finocket account

Close your account yourself from Settings → Account & privacy. Nothing is erased for 30 days — a grace window you can cancel in; export your CSV first, because after that there is no copy to ask for.

Your recovery key

A recovery key is the second way into the encrypted copy of your books held on this device. Twenty-four characters, shown once, saved by you — because Finocket keeps no copy of your passcode and cannot let you back in without one.